Right of cancellation and return conditions

If you are a consumer, you have the right according to the Finnish Consumer Protection Act to cancel the order by notifying us of this no later than 14 days after receiving the goods or the last batch of goods or, if it is a matter of regular delivery of goods, the receipt of the first batch of goods.

The cancellation notification must be made clearly, for example, using our cancellation form, our email below, or with the written notification you submit with the returned item.

The right of cancellation only applies to, and accordingly, the products to be returned must be in their original packaging, unused and well packed for return shipping.

If the transaction is cancelled, the goods must be returned without delay and no later than 14 days after making the cancellation notice to our Return address mentioned below. If necessary, the returner must prove that the goods have been returned within the deadline, for example with a return receipt. The returner must pay the costs incurred for the return. These costs will not be reimbursed to the returner.

When returning the delivered order, include your name and contact information and your account number for the refund.

Accordingly, we will return the money you paid for the order without delay in accordance with the Consumer Protection Act.

Our return address:

Wästikivi Oy

Ruovedenkuja 3

35300 Orivesi

Finland